Privacy notice

This notice applies to the institutional website at prumora.tech. Prumora is responsible for processing website contact information. Individual products may publish additional notices when their data flows require them.

The contact form processes the name, email address, selected topic, message, and language supplied by the visitor. Direct and inbound email may also include message content, headers, sender information, and attachments.

For abuse prevention, the server briefly uses the source IP address in memory to apply a rate limit. Caddy also produces technical access logs containing request and connection information needed for security and operation.

• Contact details and message content
• Language and selected contact topic
• Short-lived rate-limit information
• Operational web and security logs

Information is used to receive and answer requests, maintain correspondence, prevent abuse, protect the service, troubleshoot failures, and comply with applicable obligations. Processing is limited to legitimate operational purposes, steps requested before a possible business relationship, and consent where applicable.

Resend processes outgoing contact messages and inbound email delivery. If you choose WhatsApp, the conversation opens directly in WhatsApp and is processed under Meta's and WhatsApp's applicable privacy practices; the Prumora website does not receive the message itself. The website also relies on infrastructure hosting and network providers. These providers process information only as necessary to deliver their services and may operate infrastructure outside Brazil under their contractual and legal safeguards.

Contact correspondence is retained only for as long as needed to respond, maintain relevant business records, or meet legal obligations. Rate-limit entries remain in application memory for approximately 15 minutes and disappear on process restart. Technical logs follow the server's rotation and operational retention settings.

Prumora applies access controls, encrypted transport, container isolation, secret separation, and restricted administrative access. No internet service can provide an absolute guarantee against every security event.

The site uses a functional PRUMORA_LOCALE cookie to remember the selected language. Advertising pixels and invasive tracking are not used. Privacy-friendly analytics support exists but is disabled in the initial deployment; this notice must be reviewed before material analytics changes are enabled.

Subject to applicable law, including Brazil's LGPD, you may request confirmation, access, correction, information about sharing, deletion or anonymization where appropriate, portability where applicable, and review of consent-based processing. Some information may need to be retained for legal or security reasons.

Privacy requests may be sent to hello@prumora.tech. This notice may change when the website, providers, legal requirements, or product data flows change. The current version and revision date will remain available on this page.